SADC National Health Platform
Citizen Portal
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Ulti-Care
SADC National Health Platform
One health record for every citizen, care that reaches the home through community health workers, and prevention before illness — across 16 SADC nations. Scroll down to see what the platform does and who it serves.
Citizens Registered
Appointments Booked
16SADC Countries
What Ulti-Care does
One shared health platform for the SADC region: a citizen's own record, the services built around it, and the population view that shows whether care is actually reaching people. These cards explain the platform; the cards under them are what you can do now.
One record, for life
Registration, visits, test results, medicines and care plans in a single record. Your consent decides who can see it, and every access is logged.
Triage that says what next
A symptom check, by voice in several languages, that ends in a clear next step — go to a clinic, call a health worker, or watch at home. It advises; it does not diagnose.
Care in your own home
Households are registered and a community health worker is assigned for visits, screening, medicine collection and follow-up — including tracing someone who has missed treatment.
Prevention first
The aim is to keep people well. Each citizen sits in a health tier, has outstanding screening gaps and a prevention coach; moving into treatment is measured as something that might have been avoided.
Medicines and tests, end to end
Prescriptions, dispensing, laboratory results and delivery are tracked together, with drug interactions and dose checks before anything is dispensed.
Signals for service planners
Outbreak signals, risk distribution, workforce activity and how much of the population a service actually covers — for district, provincial and national teams.
Register
Create your health identity
Dr. Triage
AI symptom assessment
Health Education
Learn about your health
Scheduling
Book appointments
Health Services
Browse free public health services
Who it serves
A citizen is the subject of the platform, never an object it processes. Every audience below works from the same record, under the same consent and audit rules.
Citizens and families
Your record, triage, appointments, medicines and prevention plan — free public care stays free, and anything you pay for is shown before you buy it.
Community health workers
Household register, the day's visits, tracing of defaulters, TB contact screening and geotagged field reports from a phone.
Nurses, doctors and pharmacists
A patient panel, prescribing with interaction and dose checks, laboratory and imaging results, referrals and telehealth notes.
Facility and programme managers
Capacity, workforce and equipment, the service desk, and programme milestones tracked against their budget.
District, provincial and national health teams
Population risk, prevention-tier distribution, outbreak signals and service coverage for the areas they are accountable for.
Donors and partners
Impact by programme and by country, with funding tracked through to the outcomes it was meant to buy.
Developers and integrators
FHIR R4 and HL7 v2 bridges, consent-gated data exchange, and an API marketplace for the services that are sellable.
Regulators and auditors
Consent records, breach reporting, data-subject requests, practitioner registration and clinical standards sign-off.
Each audience has its own portal — the same platform, scoped to what that role needs to see.
Welcome back
Your personal health dashboard
Waiting for patient profile
What do you need?
Today
Priority actions
Sign in and complete your profile to see patient-specific actions.
Next
Appointment
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Prevent & learn
Recommended actions
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Service Catalogue
Public, private, mixed-sector, and home-based offerings available to registered citizens. Select a service to get started.
Products & Offerings
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Always-On Citizen Services
24/7 Triage & Emergency Routing
Get immediate risk classification, emergency instructions, and automatic routing to urgent care when red flags are detected.
Start Now ->Anytime Booking & Rescheduling
Book, cancel, or reschedule telehealth, mobile, and in-person care with live availability and urgent queue escalation.
Find Care ->Medication & Refill Support
Request refills, check medicine availability, review interactions, and receive reminders without waiting for clinic hours.
Manage Medication ->Patient Record Access
View your longitudinal record, care timeline, allergies, care plans, encounters, and follow-up instructions anytime.
Open Record ->CHW Visit Request Queue
Request community support anytime. The platform can route by workload, proximity, risk, language, and accessibility needs.
Request Support ->Home Health Request & Follow-up
Subscribe or follow a doctor-activated plan of care with asynchronous MDT tasks, visit reminders, and equipment support.
View Home Health ->Health & Wellness
Triage Assessment
AI-powered symptom checker. Answer a few questions and get a risk assessment with next-step recommendations.
Start AssessmentImmunization Records
View your vaccination history, schedule due doses, and download your immunization certificate.
View RecordsCare Access
Access primary care services, view health summaries, and manage your care plan.
Access CareHome Health
Doctor-referred home visits with scheduled CHW follow-up and visit reminders once activated.
View Home HealthAccessibility Support
Request assisted booking, caregiver support, home visits, communication preferences, and disability accommodations.
Request SupportMy Medications
Track your prescriptions, set medication reminders, and view your pharmacy history.
Manage MedicationsFamily & Community
My Household
Manage household members, update family information, and view household health status.
View HouseholdWelfare Check
Request a community health worker visit to your home for a wellness check, especially for vulnerable household members.
Request VisitChildhood & Development
Track psychosocial development, child milestones, and recommended immunization cycles for children in your household.
View Kids Milestones ->Health Education
Access health education materials, watch videos, and learn about disease prevention and healthy living.
Learn MoreCivil Registry
Register births, deaths, and marriages. Access your civil registration documents and certificates.
Go to RegistryAppointments & Monitoring
Appointment Scheduling
Book, reschedule, or cancel appointments at your nearest clinic or health facility.
Book AppointmentMy Devices
Connect wearable health devices and track your vitals over time with automatic sync.
Manage DevicesLife Journey
Track your health and life milestones from birth registration to immunizations, education, and beyond.
View TimelineNotifications & Alerts
View your health alerts, appointment reminders, and important announcements from the health authority.
View AlertsIdentity & Support
Citizen Registration
Create your digital health identity. Register with your civil ID and set up your secure health profile.
Register NowBiometric Enrollment
Enroll your fingerprint and facial biometrics for secure identity verification across health services.
Enroll NowService Ratings
Rate your healthcare experiences and help improve the quality of services in your community.
Rate ServicesWhatsApp Help
Get support via WhatsApp. Chat with our health assistant for questions about your care and services.
Chat NowMy Phone & Bluetooth Devices
Manage your mobile phone number and connect Bluetooth health devices for automatic vital sign tracking.
Manage PhoneBilling & Subscriptions
Core care, safety, public-health, consent, and basic record services remain free or covered. Subscriptions add convenience, premium monitoring, coaching, and private-sector choice.
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N
Notifications & Alerts
Outbreak alerts, screening drives, wellness programs, and personal notifications.
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Welcome Back
Sign in to your Ulti-Care 360 account
or
or
Create Account
Register for a new Ulti-Care 360 account
1
My Citizen Profile
Your registered health profile IMMUTABLE This record is sealed and cannot be edited after registration.
My Profile
Your personal and health information across the platform.
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2
Live Registration Status
Realtime updates are pushed through Kafka and WebSocket.
No registration started yet.
3
Biometric Capture LOCAL ONLY
Capture face or fingerprint using your device camera. Data stays on this device never sent to any server.
Capture Result
4
Identity Verification LOCAL ONLY
Verify identity against enrolled biometrics. All matching happens on this device.
Start the camera, use demo camera, or upload an assisted photo to verify identity.
Use this when camera positioning is difficult or a caregiver is helping capture the image.
Verification Result
5
AI Triage Bot
Answer health questions to assess risk before scheduling an appointment.
How Triage Works
- Enter your citizen details and chief complaint
- Answer the health assessment questions
- Optionally enter vital signs (if you have a home monitor)
- Receive a risk assessment and recommended action
Past Medical History
Disability / Assistive Devices
Medications & Allergies
All medications will be reviewed by a doctor with AI assistance.
Surgery & Operation History
Lab Reports & Radiology
Vital Signs
If you have a home monitor, enter your readings below:
NEWS Score: 0
Review Your Assessment
I
Immunization Status
View vaccination schedule, coverage, and next due vaccines.
Coverage Summary
Vaccination Schedule
| Vaccine | Dose | Due Date | Status | Days Overdue |
|---|
Catch-Up Plan
Health Education Library
Learn about your health conditions, prevention, and self-care.
No materials match your filters. Try a different category or search term.
My Learning Progress
Track your health education assignments and completions.
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0Viewed
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0%Completion
C
Civil Registry
Birth registration, life events, and certificate management.
Citizen Lookup
Certificates
H
My Household
Manage your household members. Register your spouse, children, and dependents.
Create Your Household
You don't belong to a household yet. Create one to start adding family members.
Household Profile
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Add Family Member
Household Members
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Child health product
Childhood & Development
View psychosocial development, child milestones, and recommended immunization cycles for children in your household.
Recommended schedules are guidance only. Confirm the final immunization schedule with the local clinic for the child's country.
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V
Vaccine Drive Alerts
Child-specific reminders when a vaccine cycle is due or nearly due.
S
Find Care Near You
Choose how you want to be seen telehealth, in-person, or mobile clinic.
Location not set auto-assigning nearest facility
Share your location for scheduling?
We use it only to suggest the nearest eligible facility, doctor, or mobile clinic for this appointment.
Showing facilities in Botswana
Select a Doctor
Click a doctor to see their available appointment times.
Available Times
Rate This Doctor
B
Book Appointment
Complete your booking with pre-filled details from your triage assessment.
Upcoming Appointments
4
Telehealth Video Consultation
Start a video call with a doctor. Camera & microphone permission will be requested when the call starts.
Platform
Connecting
Local prototype video uses browser WebRTC through the Telehealth service. The room link remains available if you configure a Jitsi host.
Active Referrals
HH
Home Health
Doctor-referred home visits, scheduled CHW follow-up, and visit reminders.
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Life Journey
Track your life milestones across health, education, community, and personal achievements. Complete milestones to build your psychosocial profile.
Life Progress
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Psychosocial profile: 0/0 mandatory markers complete (0%)
Request Family Welfare Check
If you're a migrant or unable to visit family, request a CHW to check on a household member's wellbeing.
A Community Health Worker will visit the specified household member, perform a basic health assessment, and report back within 48 hours.
Local demo payment
One-time checks are BWP 75, weekly subscriptions BWP 120, and monthly subscriptions BWP 350. This prototype uses a local simulated payment gateway and receipt.
Active Subscriptions
No active subscriptions.
Your Requests
No requests yet.
My Prevention Coach
Your personal plan to stay healthy — close small gaps before they become bigger problems, so you stay in the healthiest tier.
Building your prevention plan...
Creative Wellness
Art, music, writing, and movement therapy programmes for emotional resilience, stress relief, and social connection — prevention-first creative wellness.
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WhatsApp Help (Simulator)
Send a message or voice note. A community health worker will be auto-assigned and respond. Works in any language describe what you need help with (registration, welfare check, follow-up, medicine, appointment).
In production this connects to WhatsApp Business Cloud API. In the demo, messages flow through the same backend pipeline and assign real CHWs based on your village/location.
Conversation
DVT Treatment Tracker
Track deep vein thrombosis treatment progress, medication changes, INR monitoring, and recovery milestones.
Treatment Progress
0%
Treatment Timeline
INR Readings
Post-Interaction Survey
Complete surveys sent after health professional interactions.
Open a pending survey from My Ratings or Notifications after an appointment or visit. The health professional will appear here automatically.
My Ratings
Pending surveys and ratings you've submitted.
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M
My Medications
Scan medication barcodes or manually add medications you're taking. Get personalized care advice and conflict alerts.
Add Medication Manually
C
Care Plan & Advice
Personalized advice based on your medications.
A
Conflict Alerts
Notifications about medication interactions and risks.
F
Medicine Availability
Check where your medications are available near you.
P
My Phone
Manage your mobile phone number and connect Bluetooth health devices to your profile.
Phone Number
Bluetooth Health Devices
Scan for nearby Bluetooth health devices (blood pressure monitors, glucose meters, pulse oximeters, etc.) and pair them to automatically sync vitals.
Paired Devices
No Bluetooth devices paired yet. Scan for nearby devices above.
My QR Code
Share this code with another device to pair.
Scan QR Code
Scan another device's QR code to pair.
D
My Devices
Manage your wearable health devices and view vital sign readings.
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Connected Devices
Select a device to view readings.
Select a device to view trends.
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Register New Device
Pair a wearable device to your health profile.
P
Ulti-Care 360 Platform
One front door to every portal. Open the group that matches what you do — or search for it.
What Ulti-Care is
One shared health record for every citizen, care that reaches the home through community health workers, and prevention before illness — across 16 SADC nations. Every portal below works from that same record, under the same consent and audit rules.
- One record, for life
- Triage that says what next
- Care in the home
- Prevention first
- Medicines and tests, end to end
- Signals for service planners
Welcome to Ulti-Care
Citizens sign in or create an account. Providers, ministries and partners sign in to the portal they were issued.
No portal matches that search. Try a role or a portal name, such as CHW, MOH, donors or API.
Your health For citizens and families
Care delivery Doctors, nurses, CHWs, pharmacy and lab
Operations and programmes Ministries, funders, administration and workforce
Network and partners Developers, telcos and medical travel
Apply to join the care network
Doctors, nurses, pharmacists and lab technicians apply here. Access is granted once your credentials have been reviewed.
Apply as a doctor
Clinical practice, e-prescriptions, telehealth
Apply as a nurse
Field visits, patient outreach, mobile clinics
Apply as a lab technician
Test orders, results, specimen tracking
Apply as a pharmacist
Prescription fulfilment, medicine delivery
Already have a portal account?
Sign in on the portal you were issued. Each opens in its own tab, so your citizen session stays where it is.
Telehealth Starting Soon
Appointment Starting Soon
AI App Symptom Logger
Log symptoms, upload wound photos, and route high-risk cases to nearby clinics or a Community Health Worker.
Log Your Symptoms
Capture the minimum details needed for triage and GIS referral.
Nearest Care
Matched to location and available services.
My Data Compliance
View your consent preferences, data access history, and compliance status. Your data is protected under POPIA, HIPAA, and GDPR frameworks.
Active Consents
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Recent Data Access
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Breach Notifications
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Data Subject Requests
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Need a copy of your own record? This files a formal data-subject request; you will be told when it is ready.